Terms and Conditions

Welcome to The Shop at Project Raw. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products from us. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. General

Project Raw Worldwide LLC operates this website. Throughout the site, the terms “we”, “us” and “our” refer to The Shop at Project Raw. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Products

All products listed on our website are subject to availability. We make every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

3. Pricing and Payment

All prices are listed in USD and are subject to change without notice. We accept various forms of payment as indicated on our website. By placing an order, you represent that you are authorized to use the designated payment method and you authorize us to charge your order to that payment method.

4. Shipping

Shipping costs and estimated delivery times are provided at checkout. We are not responsible for delays caused by shipping carriers or customs. Any customs duties, taxes, or fees incurred upon delivery are the sole responsibility of the customer.

5. Returns and Exchanges

All sales are final. We do not offer refunds on any purchases.

We understand that sometimes an item might not be the perfect fit. Therefore, we offer exchanges only under the following conditions:

• Eligibility Window: You must request an exchange within 30 days of your original purchase date.
• Condition of Item: The item must be unused, unwashed, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags still attached.
• Proof of Purchase: A receipt or proof of purchase is required to complete your exchange.
• Exchange Process:
• 1. To initiate an exchange, please contact our customer service team at info@projectraw.co within the 30-day window.
  2. Provide your order number and details of the item you wish to exchange, along with the desired size or item.
  3. Once your exchange request is approved, we will provide you with instructions on how to return the item.
  4. You will be responsible for paying for your own shipping costs for returning your item for an exchange. Shipping costs are non-refundable.
  5. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
  6. If approved, your new item will be shipped to you, or a store credit will be issued for the value of the original item, excluding shipping costs.
• Non-Exchangeable Items: Gift cards are non-exchangeable.
• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at info@projectraw.co with photos of the damage to initiate an exchange.

6. Intellectual Property

All content on this site, including text, graphics, logos, images, and product designs, is the property of The Shop at Project Raw or its content suppliers and protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or any content on the website through which the service is provided, without express written permission by us.

7. Limitation of Liability

In no event shall The Shop at Project Raw, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.

8. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Wyoming, USA.

9. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

10. Contact Information

Questions about the Terms and Conditions should be sent to us at info@projectraw.co.